Updated
GL-R-02
Glossary · Vanuatu citizenship
Replacing a lost Vanuatu passport and certificate
A new Vanuatu passport or citizenship certificate in place of a lost, stolen or damaged one. Citizenship is not lost with the document; a duplicate certificate follows the tariff in vatu.
01 / In 30 seconds
The short answer
- What it is
- A new passport or certificate instead of a lost one
- Citizenship
- Not lost with the document
- Check
- The authority may verify identity before issue
- Duplicate certificate
- By the tariff in vatu
02 / In plain words
What Replacing a lost Vanuatu passport means
If a Vanuatu passport or citizenship certificate is lost, stolen or damaged, citizenship is not lost. A new document is needed.
Before issuing a new passport the authority may verify identity. After a theft a police report comes first. A duplicate certificate follows the tariff in vatu; if the certificate is not to hand, it is restored from the registers.
We arrange the replacement remotely. If the authority requires a personal step, we say so before starting.
A simple example
A client's passport was stolen while travelling. With the police report and a copy we arranged a new passport remotely.
Where you will meet it
- A lost passport
- A stolen passport
- A damaged passport
- No certificate to hand
03 / What it covers
What to know
What is replaced
- Passport
- Certificate
- ID card
Procedure
- Police report after theft
- Identity check
- Application
Tariff
- Passport 5,000 VT
- Duplicate certificate by tariff
- By invoice
Status
- Citizenship kept
- Restored from registers
- Remotely
04 / How it works
How to replace a document
Application
Through us.
Check
The applicant's identity.
Issue
New document.
Delivery
By courier.
05 / Key facts
Key facts
01Citizenship after a loss
It is not lost
A lost, stolen or damaged passport does not end Vanuatu citizenship. You only need a new document.
02Stolen passport
A police report comes first
The holder gets a report from the police in the country where the theft happened. Replacement does not start without it.
03Check before issue
The authority may verify identity
Before a new passport is issued, the holder's identity is checked. Copies of the old passport and certificate speed this up.
04Citizenship certificate
A duplicate at the tariff in vatu
If the certificate is not to hand, it is restored from Vanuatu's registers. The holder pays the fee at the tariff in local currency.
Common mistakes
Not keeping copies of the passport and certificate.
Keep scans of the passport and certificate separately from the originals. They make replacement faster.
Writing to Vanuatu authorities directly.
We handle the replacement: we know which documents are needed and manage the correspondence.
Waiting until just before a trip.
Start the replacement as soon as the document is lost.
06 / Expert advice
How to prepare
Keep colour copies of your passport and certificate apart from the originals - replacement will be faster.
What we do for you. We restore Vanuatu citizen documents with no trip to the islands.
Anna KovalevskayaLead lawyer for EU citizenship and residency, 12 years of practice
07 / Questions
Frequently asked questions
No. Citizenship stays; you only need a new passport.
A police report on the theft. Once you have it, we start the replacement.
Yes, from Vanuatu's registers. A duplicate is issued at the tariff in vatu.
Usually not: we arrange the replacement remotely. If the authority requires something in person, we tell you before we start.
A copy of the lost passport, the citizenship certificate or a copy, and a police report after a theft. We give the exact list for your case.
It is replaced the same way as a lost one. Keep the damaged passport; it may be needed.
Vanuatu citizenship glossary
- Vanuatu programme →
- DSP
- CIIP
- Schengen and Vanuatu
- Greek residence permit for Vanuatu citizens
- Vanuatu company
- Asset Statement
- Witness field (Vanuatu forms)
- Remarks block (CIIP form)
- Medical certificate (Vanuatu)
- Bank letter (Vanuatu)
- Professional reference (Vanuatu)
- Vanuatu police clearance
- Nomination Form (CIIP form)
- Principal candidate
- Spouse (Vanuatu form)
- Dependent child (Vanuatu form)
- Dependent resident
- Form B (Vanuatu passport form)
- Birth Registration Questionnaire (9610)
- Vanuatu FIU due diligence
- FIU letter
- BRIDGES pre-check
- Vanuatu due diligence fee
- 3-month deadline for payment and oath
- Vanuatu birth registration certificate
- Vanuatu National ID
- Vanuatu fund share
- Fund option without share return
- Additional family member (Vanuatu)
- Dependant aged 18-25 (Vanuatu)
- Parents and older dependants (Vanuatu)
- Vanuatu citizenship by birth
- Vatu (VT)
- Port Vila
- Bislama
- Vanuatu citizenship
- Vanuatu Citizenship Act (Cap. 112)
- Vanuatu Citizenship Commission
- Vanuatu Citizenship Office
- Vanuatu authorised agent
- Official DSP contribution schedule
- All terms →
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