Updated: June 2026

Case study · UAE · Residence permit

How We Secured a Golden Visa for an ElderlyCouple When Insurers Refused Due to Age

For elderly individuals, the primary obstacle to obtaining a Golden Visa often proves to be not property or funds, but medical insurance, which insurers refuse to issue at that age. Vladimir Stepanovich and his wife purchased Jumeirah Living apartments, but insurers either declined or inflated prices due to their age and chronic conditions. We explain how we arranged a custom premium insurance policy and activated their visa.

Anna KovalevskayaAnna KovalevskayaHead of Legal, BRIDGESReading time8 min readVerificationReviewed by an expert

This case is based on a real matter. The name and certain identifying details have been changed to protect confidentiality.

BRIDGES client story - How We Secured a Golden Visa for an Elderly Couple When Insurers Refused Due to Age
Contents

Case at a glance

Situation, solution and outcome in seven lines

Clients
Vladimir Stepanovich (68) and his wife (66), shareholder, from Moscow
Objective
UAE Golden Visa for the couple
Property
Jumeirah Living apartments approximately 3.2 million AED
Program
UAE, Golden Visa (10-year residence visa through investment)
Challenge
Insurance providers refusing or overpricing - age 65+ and chronic conditions
Solution
Custom premium insurance policy without age limits, coordinated with DHA
Outcome
Insurance policy arranged, visas activated

Client story

Client's Story

Where they started

Vladimir Stepanovich and his wife are accomplished individuals, and relocating to Dubai was a measured step for them: purchase quality Jumeirah Living apartments for approximately 3.2 million dirhams and obtain a Golden Visa. They handled the main part easily - they acquired the property, and the status was within reach.

Why the standard route did not work

But they stumbled on something unexpected - insurance. A residence visa requires medical insurance, and for a young person this is a formality. However, with spouses aged 66 and 68, and with chronic conditions, insurers either refused outright or quoted astronomical prices. Standard policies for their age simply did not suit them.

What BRIDGES had to solve

The subtlety lies in the fact that standard insurance policies have age limits and exclusions for chronic diseases. The elderly couple needed not a template policy, but a custom one - one that covers their age and condition while meeting the requirements of Dubai's healthcare system (DHA) for visa purposes.

Why a standard answer would not do

The family contacted BRIDGES, understanding that the task was not simply to "purchase insurance" - standard policies were unavailable to them - but to organize a custom premium insurance policy tailored to their age and health status, coordinated with DHA, so that the purchased apartments would finally grant visas to both spouses.

My wife and I thought the hardest part would be buying the apartments, but it turned out to be the insurance. We, over 65 and with medical conditions, were either refused by standard insurers or quoted outrageous prices. And without insurance, the visa cannot be activated. Anna reached out to brokers in Dubai, arranged a custom premium insurance policy without age limits for us, and coordinated it with the healthcare system. The policy was accepted, and both our visas were activated. Without this, the apartments would have remained just apartments.

Vladimir, 68 · Vladimir Stepanovich, ShareholderThe name and certain identifying details have been changed to protect confidentiality.

What Was at Stake

What Was at Stake

For elderly applicants, the barrier to a Golden Visa is not property but insurance: standard policies have age limits and chronic disease exclusions, leaving people 65+ either refused or facing inflated prices. A custom policy tailored to age and condition, coordinated with DHA, is essential.

Standard insurance policies have age limits;

  1. 01People 65+ with chronic conditions are refused or overcharged;
  2. 02Without insurance, residence visa cannot be activated;
  3. 03Template policies do not cover their age and condition;
  4. 04Purchased property does not grant visa without accepted insurance.

The logic of the solution

How the matter progressed: from checks to result

The chart is built from the facts of this matter and shows the logic of the work without decorative or unverified data.

Conditions filterapprox. 3,2 m AED
  1. 01Stage 1

    We identified that the barrier was in insurance, not real estate. The spouses thought the main thing was to purchase an apartment. We showed that the property was in order, but everything stumbled on insurance for their age. This focused our work on the right solution—arranging the policy, not the visa itself.

    verified
  2. 02Stage 2

    We rejected template policies as dead ends. Standard insurance for 65+ with chronic diseases is either unavailable or prohibitively expensive. Rather than waste time trying to "force" a standard template, we immediately pursued an individual solution.

    verified
  3. 03Stage 3

    We engaged brokers in Dubai for an individual policy. The main work was here: we engaged brokers capable of assembling a premium policy without age limits, covering the spouses' conditions. The complexity lay in their age and chronic diseases—we needed to find an insurer willing to cover, not deny.

    verified
  4. 04Stage 4

    We coordinated the policy with the healthcare system (DHA). It is not enough to obtain a policy—it must satisfy DHA's requirements for a residency visa. We coordinated coverage and terms so the document would be accepted for visa activation, rather than be formally insufficient.

    verified
  5. 05Stage 5

    We prepared visa activation in advance. To avoid stumbling at the last step, we ensured the arranged policy met visa requirements and prepared simultaneous activation for both spouses.

    verified
Takeaway. Conclusion: for elderly applicants, the barrier to Golden Visa is insurance, not real estate. Standard policies do not suit them, and an individual premium policy without age limits, coordinated with the healthcare system, is required.

How we solved the problem

How we solved the problem

The work was split into verifiable stages so that every conclusion rested on documents.

  1. 01

    Stage 1

    We identified that the barrier was in insurance, not real estate. The spouses thought the main thing was to purchase an apartment. We showed that the property was in order, but everything stumbled on insurance for their age. This focused our work on the right solution—arranging the policy, not the visa itself.

  2. 02

    Stage 2

    We rejected template policies as dead ends. Standard insurance for 65+ with chronic diseases is either unavailable or prohibitively expensive. Rather than waste time trying to "force" a standard template, we immediately pursued an individual solution.

  3. 03

    Stage 3

    We engaged brokers in Dubai for an individual policy. The main work was here: we engaged brokers capable of assembling a premium policy without age limits, covering the spouses' conditions. The complexity lay in their age and chronic diseases—we needed to find an insurer willing to cover, not deny.

  4. 04

    Stage 4

    We coordinated the policy with the healthcare system (DHA). It is not enough to obtain a policy—it must satisfy DHA's requirements for a residency visa. We coordinated coverage and terms so the document would be accepted for visa activation, rather than be formally insufficient.

  5. 05

    Stage 5

    We prepared visa activation in advance. To avoid stumbling at the last step, we ensured the arranged policy met visa requirements and prepared simultaneous activation for both spouses.

  6. 06

    Stage 6

    We activated Golden Visa for both spouses. With the accepted individual policy, the purchased apartments finally yielded visa, and Vladimir Stepanovich and his wife obtained Golden Visa. The barrier where they were stuck was not money or real estate, but insurance—and we removed exactly that.

Expert comment

Elderly couples are often surprised: they purchased apartments easily but stumbled on insurance. And this is typical. A health insurance policy is required for residency visa—for young applicants it is formality, but for those 65+, especially with chronic diseases, insurers either deny or quote exorbitant prices: standard policies have age limits and exclusions. I don't try to force the standard template; I immediately pursue an individual solution—engaging brokers in Dubai who assemble premium policies without age limits, tailored to specific health conditions, and I always coordinate with the healthcare system to ensure acceptance for visa. We did exactly this for Vladimir Stepanovich and his wife—the policy was accepted, visas were activated for both. For me, such cases are about care: bringing both to resident status without losing anyone on a formality that for their age is far from formal.

Anna Kovalevskaya, Head of Legal, BRIDGESAnna KovalevskayaHead of Legal, BRIDGES

Outcome

What the client received

What was required
How we did it · Result
Identify the barrier
Insurance, not real estate · Focus correct
Policy for 65+
Brokers, individual premium · Without age limits
Cover diseases
Premium coverage · Condition accounted for
Activate visas
Policy coordinated with DHA · Golden Visa for both
Activate visas
Policy coordinated with DHA · Golden Visa for both

What happened: an elderly couple was denied insurance for Golden Visa due to age 65+ and chronic diseases, although apartments were purchased. What we did: identified the barrier was in insurance, not real estate; rejected dead-end template policies; engaged brokers for an individual premium policy without age limits; coordinated with DHA; prepared visa activation. What clients received: accepted insurance and Golden Visa for both spouses.

Practical takeaway

What matters in a similar situation

  • Conclusion: for elderly applicants, the barrier to Golden Visa is insurance, not real estate. Standard policies do not suit them, and an individual premium policy without age limits, coordinated with the healthcare system, is required.
  • Vladimir Stepanovich and his wife obtained Golden Visa—because we removed the barrier not where they looked for it, but where it actually was: in insurance for their age.

FAQ

Questions people ask in a similar situation

01Is health insurance required for Golden Visa for an elderly person?

Yes, health insurance is required for residency visa activation. For elderly applicants this is the main barrier: standard policies have age limits and exclusions, and an individual policy is required.

02Why are elderly applicants denied insurance coverage?

Standard insurance policies have age limits and exclusions for chronic conditions. Insurance providers either deny coverage to people 65+ or quote astronomical premiums. Therefore, an individual premium policy is necessary.

03What is an individual premium policy?

This is a policy without age limits that covers a specific condition of an elderly applicant, customized by brokers for their particular case. Unlike standard templates, it is accessible to those 65+ with chronic illnesses.

04Why is it necessary to coordinate the policy with DHA?

The policy must satisfy the requirements of Dubai's healthcare system for a residency visa. Coordination with DHA guarantees that the insurance will be accepted for Golden Visa activation, rather than deemed insufficient.

05Can the visa be activated for both spouses simultaneously?

Yes. With the presence of real estate and approved individual policies, Golden Visa can be activated for both spouses. The key is to meet the insurance requirement for each of them.

06Is an elderly applicant denied insurance for a UAE visa?

We will remove this specific barrier: engage brokers and organize an individual premium policy without age limits tailored to your age and health status, coordinated with DHA, to activate your Golden Visa.

About the author

Anna Kovalevskaya

Author: Anna Kovalevskaya

Head of Legal, BRIDGES

I have worked with citizenship and residency matters in European countries for 12 years. Programme requirements and application practices change, so I assess each matter against the current rules, the applicant's immigration history, family composition and the documents supporting the legal basis for the application.

I lead matters from the preliminary assessment through to the grant of status. In complex situations, I identify the circumstances that may affect the review, establish the legal logic of the application and oversee the consistency of the supporting documents at every stage.

During the consultation, you will receive an assessment of the available legal grounds, a clear understanding of the chosen route and a list of issues that should be resolved before filing. Once the engagement begins, I oversee the application and the key decisions of the BRIDGES team.

Prepared on the basis of BRIDGES practice and reviewed by a subject-matter expert.

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Anna KovalevskayaHead of Legal, BRIDGES
Anna Kovalevskaya, Head of Legal, BRIDGES

Names and certain details have been changed to protect client confidentiality. The result described reflects one specific situation and is neither a public offer nor a guarantee of a similar outcome. Programme terms are stated as of 2026 and may change - please confirm current parameters with a BRIDGES consultant.