Client story
How the situation developed
Where they started
Karina had chosen a flat in Antalya and agreed the price and completion date with the seller. The seller’s lawyer sent through the settlement scheme, and it contained a detail the estate agent had not mentioned: payment must go through a Turkish bank, with currency conversion as required by law and a conversion certificate for registering the transaction.
The solo attempt
At the very first branch Karina was refused: no Turkish tax number. At the second she was asked for proof of an address in Turkey, which she also did not have - she was staying in a hotel. Online appointments for account opening were booked a week ahead in high season, and eleven days remained before completion, including two weekend days.
Why the deadline was hard
Moving the completion date risked losing the flat: there was a second buyer for the property and the seller said plainly that he would not wait. The deposit was non-refundable if the deal fell through on the buyer’s side.
Why she could not simply pay from abroad
Karina’s first thought was to simplify: transfer the money to the seller directly from Kazakhstan and avoid a Turkish bank altogether. The seller’s lawyer rejected that, and rightly: the law requires the currency to pass through a Turkish bank with conversion, and the conversion certificate is part of registering a transaction with a foreign buyer. The workarounds - a transfer to a third party’s account or cash - created risks not of timing but of substance: an opaque payment trail in a property transaction comes back to haunt you for years.
How the bank and branch were chosen
We chose a state bank with a high volume of foreign property buyers: at such branches the procedure is well practised and the requirements predictable. The choice of the specific branch mattered just as much - one in a tourist district of Antalya, where a foreigner with a stack of translated documents is an ordinary visitor rather than the event of the day. We agreed the day, the hour and the document list with the branch in advance: the client arrived for a procedure, not for a queue.
What we did
We took on the whole chain: obtained the tax number, prepared the document set to the specific branch’s requirements, agreed a visit for a particular day, and pre-agreed the conversion procedure with the bank so that the money would arrive, be converted and go to the seller in the right order.
Nobody - not the agent, not the seller - told me in advance that I would need a Turkish account and a tax number. I found out a week and a half before completion and panicked. After that everything was done for me: I only had to arrive at the bank at the appointed hour with my passport.





