Updated

GL-P-07

Glossary · Real estate

Property management

Full glossary
percentagethe typical payment model
reportthe main tool of control
limiton independent spending

01 / In 30 seconds

The short answer

What it is
Professional management of your property: finding tenants, maintenance, payments
Who needs it
Owners who live in another country and cannot deal with the property in person
Cost
Usually a percentage of rental income, plus separate works
What to look for in the contract
Reporting, authority to incur costs, termination procedure
The main risk
Opaque reporting and costs you learn about after the fact

02 / In plain words

What Property management means

Property management is the professional management of real estate. The management company takes on finding and vetting tenants, concluding agreements, collecting payments, maintaining the property, dealing with everyday problems and liaising with utility providers.

For an owner living in another country this is not a luxury but a practical necessity: dealing remotely with a leak or a tenant who has moved out is impossible. Payment is usually structured as a percentage of rental income, while separate works — repairs, cleaning, replacing equipment — are paid for on top.

The main thing to look for in the contract is transparency. How often and in what form reports arrive, what costs the company can incur without your consent and up to what amount, how major works are approved, and what the termination procedure is. Without clear limits on independent spending, the owner regularly learns of expenses only after the fact.

A case from practice

An owner received verbal assurances that all was well with the property, while in fact unpaid bills and minor breakdowns had built up. After switching to a company with monthly documented reporting, the picture became transparent.

When a management company is needed

  • A property in another country
  • Long-term letting
  • Short-term letting with high turnover
  • The property stands empty between visits
  • Several properties in a portfolio
  • No time to deal with the property in person

03 / What it covers

What management includes

01

Tenants

  • Finding and vetting
  • Tenancy agreements
  • Collecting payments
02

Property

  • Routine maintenance
  • Minor repairs
  • Monitoring the condition
03

Finance

  • Utility bills
  • Reporting to the owner
  • Remitting income
04

Treaty

  • The fee
  • Spending limits
  • Termination procedure

04 / How it works

How to choose a manager

Step 1

Compare several companies

Step 2

Study the contract and the limits

Step 3

Agree the reporting format

Step 4

Hand over the property under a certificate

Step 5

Monitor the reports

05 / Key facts

What you need to know

01

The fee is usually calculated on rental income

02

Repairs and separate works are paid for on top of the fee

03

Limits on independent spending are set out in the contract

04

Reporting must be regular and documented

05

Handover of the property is recorded in a certificate with an inventory

Common mistakes

  • Choosing a company only for a low fee
  • Not setting limits on spending without approval
  • Accepting verbal reports instead of documents
  • Not recording the property’s condition at handover
  • Not checking who is actually living in the property

06 / Expert advice

Igor Vents

How to prepare in advance

Before signing, several companies are compared on the contract, not on promises: the fee, what is included, what is paid for separately, and what costs are possible without your consent. The format and frequency of reports are fixed in writing. The property is handed over under a certificate with photographs and an inventory — this protects you when it is returned.

What we do for you. For clients who buy a property under a programme and live in another country, we deal separately with the question of management: who looks after the property, how they report and what they can do without your consent. Without this, remote ownership turns into a source of constant surprises.

Igor VentsHead of real estate, Title Deed and property checks

07 / Questions

Frequently asked questions

It finds and vets tenants, handles agreements, collects payments, maintains the property and deals with day-to-day matters on the owner’s behalf.

Usually a percentage of rental income. Repairs, cleaning and separate works are, as a rule, paid for on top of the fee.

The format and frequency of reporting, spending limits without your approval, the procedure for approving major works and the termination terms.

If you live in another country — as a rule, yes. Even with a trouble-free tenant, someone has to deal with everyday matters on the ground.

Through regular documented reporting with supporting documents for expenses, and periodic independent checks of the property’s condition.

The condition, contents and meter readings — in a certificate with photographs and an inventory. This protects both parties.

Author: Igor Vents

Reviewed by: Sergej Evdokimov

Sources: European e-Justice — tenancy and real estate

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Anna Kovalevskaya, lead lawyer at BRIDGES GLOBAL
Anna KovalevskayaLead lawyer, citizenship and residency, 12 years of practice