Client story
Client's Background
Where they started
Vladimir did everything correctly: invested in a qualifying fund, applied for the Portuguese Golden Visa, and waited. His documents and investment were in order—the problem was not his. His case simply stalled amid a major reform: the SEF immigration service was dissolved and its functions transferred to the new AIMA agency, and in this transition, processing deadlines slipped for thousands of applicants.
Why the standard route did not work
Over 14 months passed—and silence. Worst of all, the local attorneys handling the case merely repeated: "reform, AIMA is overwhelmed, everyone is waiting, nothing can be done." This stance condemned Vladimir to indefinite waiting, and his family's plans kept falling apart.
What BRIDGES had to solve
The key insight was that the government authority has its own statutory deadlines that it is obligated to meet, and Portuguese law provides applicants with a specific legal instrument against their violation. This is Intimação—an administrative court claim (compulsion) against the unlawful inaction of the authority. Reform does not nullify the obligation to review cases within prescribed timeframes.
Why a standard answer would not do
Vladimir turned to BRIDGES when he realized that passive waiting was getting him nowhere. The task was not to "politely expedite," but to deploy a legal instrument: through administrative court, to compel AIMA to review the stalled case based on breach of statutory deadlines.
My Golden Visa case hung for over 14 months—they had a reform, converted SEF to AIMA, everything froze. Local attorneys just threw up their hands: wait. Anna acted differently: she filed an administrative court claim, Intimação, against the authority's inaction. The court compelled AIMA to review my case, and my biometric appointment was scheduled within 30 days. Turns out the government can be legally forced to meet its own deadlines, even during reform.





