Client story
Client's Background
Where they started
Vladimir did everything correctly: invested in a qualifying fund, applied for the Portuguese Golden Visa, and waited. His documents and investment were in order—the problem was not his. His case simply stalled amid a major reform: the SEF immigration service was dissolved and its functions transferred to the new AIMA agency, and in this transition, processing deadlines slipped for thousands of applicants.
Why the standard route did not work
Over 14 months passed—and silence. Worst of all, the local attorneys handling the case merely repeated: "reform, AIMA is overwhelmed, everyone is waiting, nothing can be done." This stance condemned Vladimir to indefinite waiting, and his family's plans kept falling apart.
What BRIDGES had to solve
The key insight was that the government authority has its own statutory deadlines that it is obligated to meet, and Portuguese law provides applicants with a specific legal instrument against their violation. This is Intimação—an administrative court claim (compulsion) against the unlawful inaction of the authority. Reform does not nullify the obligation to review cases within prescribed timeframes.
Why a standard answer would not do
Vladimir turned to BRIDGES when he realized that passive waiting was getting him nowhere. The task was not to "politely expedite," but to deploy a legal instrument: through administrative court, to compel AIMA to review the stalled case based on breach of statutory deadlines.
My case had been stuck for 14 months. Through partners Irena filed a claim with the administrative court, and 30 days later I had my biometrics.





