Applied OD and Internal Consulting Program

Applied OD – 4 day program A joint program from CLM and Bridges View our other video on OD in Practice here Organisational development (OD) is a complex and sometimes under-appreciated activity. It requires that we understand the organisation as an integrated system. This includes…

Human Synergistics Conference (complimentary) – Melbourne : Wednesday 9 September

How does Organisational Culture influence performance excellence and competitive advantage? A good strategy is nothing until it is executed. People execute strategy, people design products and services and people deliver them. It is the environment in which people work – the organisation’s culture – that…

Book : Energising Leadership by Nita Cherry

Energising Leadership is a practical book for anyone wishing to develop and refine their leadership practice. It opens up many opportunities for leadership that are often overlooked and underestimated. It will also help leadership teams make informed, deliberate choices that focus precious organisational energy on…

Case Study : Improving Customer Service through Coaching

Case Study: Improving Customer Service through Coaching

Seminar : Connecting women business owners to global supply chain – 16 April

Women in Global Business and WEConnect Australia invite you to a seminar to learn how to connect with multinational buyers in the global supply chain.  The seminar content is designed for women owned enterprises. Event Details : Thursday April 16th  9.00am – 12.00pm Austrade offices…

Article : Guiding Qantas through turbulence

In February 2014, on the back of half-year pre-tax losses totalling $252 million, Qantas announced that it would be implementing a ‘transformation program’, with 5000 full-time roles to be cut over the next three years. The mandate was never going to be an easy instruction…

Article : Dave Ulrich on the future of HR

AHRI chairman Peter Wilson sat down with management guru Dave Ulrich, a university professor, author and management coach to talk about the state of HR globally and how to create effective leaders. Read more …

2014 Case Study – Impact of Personal Coaching

A highly intelligent and creative IT design expert working for a global company in a team spanning four continents, was suffering burn-out. read more

2014 Case Study : Increased Customer Satisfaction and Employee Engagement

A university business department managing $3 billion in asset replacement values and $500 million a year in projects was facing significant criticism from clients. Service to clients and the quality of team work within the business needed to improve. Read more ….  

Feature: Mentoring Up

Two Ways to Wisdom Mentors who approach the task with an open mind and a willingness to listen are very likely to learn a thing or two. By Christopher Niesche, Human Resources Media Making the mentoring process successful for both parties Karen Delvin, founder and…

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