Applied OD and Internal Consulting Program

Applied OD – 4 day program

A joint program from CLM and Bridges

View our other video on OD in Practice here

Organisational development (OD) is a complex and sometimes under-appreciated activity. It requires that we understand the organisation as an integrated system. This includes the usual management functions – planning and strategic change, organising and improving business systems, service delivery and evaluation. OD however, seeks to integrate these with more relational aspects of organisational life – leadership, teamwork, capability, communication and culture. OD at its best is an overarching transformative strategy engaging individuals, teams and the organisation as a whole.

An OD intervention or solution can also be just one or two elements of this whole – tailor made for specific issues or parts of the organisation. This applied approach to OD can include:

Development of formal, operational and technical parts of the organisation including:

Facilitating the development of more relational aspects of organisational life, including:

This program is conducted by two highly experienced OD consultants – working with a small group of participant practitioners. The overall aim is to develop and apply participants’ OD consulting skills and refine the OD strategies they apply in their organisations.


At the end of the program participants will have:


The program is conducted over four workshops

2 May 2017, 9 am – 4 pm
25 May 2017, 9 am – 1 pm
16 June 2017, 9 am – 1 pm
6 July 2017, 9 am – 1 pm

The program includes:

The program will be conducted at 190 Bourke Street, Melbourne.

Cost : $3,900 There is an early bird special of $3200 if you register before 12 April 2017

Eventbrite - Applied OD – Feb/Mar 2017


Greg Cook, the founder of the Centre for Leadership and Management, is a psychologist with more than twenty years’ experience in organisational consulting, leadership development, facilitation and coaching. Greg also holds qualifications as a teacher and social worker. Greg provides process consultancy and coaching to executives, senior managers and teams in public sector organisations, not-for-profit organisations and community groups.

In 2003, Karen Delvin founded Bridges a business devoted to the practice of OD. She has academic qualification in OD at the Graduate Diploma and Masters levels. Karen has worked as an internal OD consultant in both government and private sectors (NAB, Energy Australia, and Department of Health). Her clients include some of Melbourne’s leading organisations in the government, not-for-profit, health, finance and university industries.


To register, please contact Karen Delvin on 03 9654 3377

Overall registrations close at 12 pm on 12 April 2017

For further information please contact Karen Delvin on 03 9654 3377 or

Bridges logo           CLM LOGO

Human Synergistics Conference (complimentary) – Melbourne : Wednesday 9 September

How does Organisational Culture influence performance excellence and competitive advantage?

A good strategy is nothing until it is executed. People execute strategy, people design products and services and people deliver them.

It is the environment in which people work – the organisation’s culture – that allows them to be their best.

IAG, Yum! Brands, Sportsbet and Human Synergistics will explore the role Culture and Leadership play in giving organisations the edge. The speakers will discuss how to challenge conventional wisdom and build mindsets around the role of culture in supporting business growth, risk management and long-term sustainability.

Speakers include:

Jen Mitchell, Executive General Manager, Claims, IAG

Gillian Folkes, Group General Manager, People and Culture, IAG (the name behind some of the most trusted and respected insurance brands in Australia, New Zealand and Asia)

Tony Lowings, Managing Director of KFC SOPAC (Yum! Brands is the powerhouse behind KFC® and Pizza Hut®)

Shaun McCarthy, Chairman of Human Synergistics Australia & New Zealand

 If you would like to join the Bridges team at this complimentary event please call Karen on 9654 3377 or email

2014 Human Synergistics Conference – Melbourne, Australia

The conference this year explored the different internal business drivers that prompt organisations to focus on their Culture and Leadership Strategies as a way to improve organisational performance.

Three dramatically different case studies were presented; one of renewal, one of adaptation and one of growth. Each speaker identified specific needs and different ways of leading and motivating people in order to improve business outcomes.

Read more …  Conference information

View the videos of the presentations here

(please scroll down to videos 8, 9, 10 and 11)




2014 Global Summit of Women 5-7 June – Paris, France

The theme of the twenty-fourth Global Summit of Women in Paris in June 2014 was redesigning economies and societies to improve opportunities for women. This business summit discussed the business case for gender equity, and public/private partnerships for advancing economic opportunities for women and girls in the global economy.

2014 Global Summit of Women Newsletter

2014 Congress, BPW International 23-27 May – Jeju Island, Korea

Bridges’ Managing Director Karen Delvin attended the twenty-third Congress of Business and Professional Women International in Jeju, South Korea, in May as a member of Australia’s delegation. BPW International is at the forefront of advice to the United Nations on improving women’s working conditions and women’s access to markets.

2013 Global Summit of Women 6-8 June – Kuala Lumpur, Malaysia

The Global Summit of Women was conceived as the nexus at which all sectors – public, private and nonprofit – would come together under the common vision of dramatically expanding women’s economic opportunities globally through exchanges of working solutions and creating strategies forged by women leaders in different parts of the world. It is a business Summit, whose ‘business’ focus is women’s advancement in the global economy.

For more information please contact me or visit the Summit link directly:

2012 Human Synergistics Conference: The New Performance Edge: The Rise of the Conscious Organisation

The theme of this year’s conference was – The New Performance Edge: Rise of the Conscious Organisation.

The following presentations and videos are now available for viewing:

To view any of the above please follow this link

2011 Human Synergistics 13th Australian Conference on Culture and Leadership

This year’s conference is entitled: Survival of the Fittest – How Successful Organisations Evolve and Adapt to Their Environment in Melbourne.

Shaun McCarthy will be presenting very interesting new research on how organisations can transform their culture and operating structures to adapt and change in their external environment. He will highlight significant phases in the process of organisational evolution, market adaptability and provisions of high quality products and services. A new framework for the phases of organisational transformation will be outlined describing beliefs, characteristics and outcomes of each phase as well as the underlying assumptions and values that motivate the organisational leaders to do this work.

Two keynote speakers will support Shaun’s research with real life examples of how their companies evolved in the face of changing trends in the environment. The speakers will be:

Rob Murray (Lion’s CEO) he will be talking about how he and his leadership team have sustained and evolved the company to the next level in order to face changing trends in the marketplace, the Kirin buy out, the merger with National Foods and finally the creation of a new Lion organisation.

Jon Scriven, Group Executive People & Corporate Services from Qantas and he will be presenting the evolutionary journey to help the organisation adapt the way it functions in a constantly changing environment with natural disasters, environmental considerations, changing business models and intense competition – adaptation is imperative to survival in this industry.

A panel of experts will share insights on how their companies have evolved from the original research in 2006 to meet new challenges subsequent to the Global Financial Crisis. The expert panel consists of:

The conference was a success and here is the link to the Powerpoint presentations presented on the day

2011 IODA World Conference – Mount Eliza (26 September – 1 October 2011)

Please visit for more information

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